Help

Where do you deliver, and how long does it take?

Anywhere in Lebanon — every town, not only Beirut. It takes around 10–12 days from the day you order, because each piece is bought for you from a boutique in Istanbul once your order is confirmed. Delivery is $5 on any order, however many pieces.

Do you ship outside Lebanon?

Yes — to the Gulf, Europe, the United States, Canada and Australia. If your country is not in the list at checkout we cannot ship there yet; message us on Instagram and we will ask.

Shipping is charged per piece: a price for the first that depends on where you are, and $20 for each one after it. You see the exact figure in your basket before you pay.

Paid before it is sent. There is no cash on delivery outside Lebanon — international orders are paid by Whish first. About ten days to buy your pieces and prepare the parcel, then it travels with DHL; how long it takes from there depends on the destination and on customs.

Any customs duty or tax your country charges is paid by whoever receives the parcel, and is separate from what you paid us.

How do I pay?

Two ways. Cash to the courier when your parcel arrives — nothing is taken from you before then. Or Whish, from your own app, which confirms the order as soon as the transfer reaches us.

There is no card form anywhere on this site and we never store a card.

What if my size has gone by the time you order it?

We check with the supplier before your order is confirmed, not after. If your size has gone we tell you and nothing is charged — you are never sent a different size and asked to make do.

Can I exchange or return something?

No. All sales are final — we do not take returns, exchanges or cancellations. Each piece is bought individually from the supplier once your order is placed, rather than held in a warehouse here, so there is nothing for it to come back to.

The pieces are true to size. Order the size you normally wear.

What size am I? Turkish sizes

Turkish sizes · body measurements in cm
Size	Turkish	Bust	Waist	Hips
XS	34	80–84	64–68	84–88
S	36	84–88	68–72	88–92
M	38	88–92	72–76	92–96
L	40	92–96	76–80	100–104
XL	42	96–100	80–84	104–109
XXL	44	100–104	84–88	109–114
3XL	46	104–108	88–92	114–119

Jeans and trousers, 23 to 32: That is the waist in inches, not a Turkish size. If you wear a 26 in jeans, order 26.
One size: Cut to fit roughly a Turkish 36 to 40. Usually a looser piece.

Measure yourself, not a garment. Each atelier cuts a centimetre or two differently — if you are between two sizes, take the larger.

Where are the clothes from?

Trusted Turkish suppliers, chosen piece by piece rather than ordered by the box. Every photograph on this site is the supplier's own — nothing is a stock picture, and nothing is generated.

Is anything on the site not really available?

No. A piece only appears here after it has been chosen by hand and its sizes have been read from the supplier. Anything sold out is marked sold out rather than quietly left up.

How do I track my order?

Open Account and your order is at the top, with how far along it is. We also message you by email when it is confirmed and when it ships.

Still stuck? Email us, or find us on Instagram.